2 years ago
Site Reliability Operations Analyst - Commercial
Palantir
New York, NY
Full-time
GenOps Responsibility Profile
Runtime Ownership
✓ Yes
Control Plane
✗ No
Governance / Policy
✗ No
Observability / Telemetry
✗ No
Incident / Reliability
✓ Yes
Regulated Context
✓ Yes
AI / Model Runtime
✗ No
Primary Domain
cloud platform
Production Environment
prod
Classification Confidence
75%
Rationale: This is a Site Reliability Operations role with responsibility for Palantir production deployments and reliability workflows. While the role emphasizes process optimization and project management over hands-on technical operations, it owns reliability outcomes for customer-facing systems in regulated contexts (healthcare, supply chain). The operational/process focus rather than direct technical ownership slightly reduces confidence in pure GenOps classification.
Job Description
A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
As a Site Reliability Operations Analyst you are the engine behind Palantir deployments. You are responsible for crafting, implementing and executing processes to streamline workflows and reduce friction. You track and stabilize projects, remove roadblocks, and anticipate customer needs to free up our engineers to focus their time and attention on the technical problems they are best equipped to solve.
This position requires a combination of project management, process optimization, and execution skills. You are a person who loves fixing problems and always embraces the best idea, even when it is not your own.